Philip R. Nulman
Highly acclaimed advertising and marketing executive and founder of FDN&P Advertising based in Whitehouse Station, NJ, a leading advertising and marketing agency. His other book Start-Up Marketing made him famous as an marketing expert.
Just Say Yes! Extreme Customer Service… How To Give It! How To Get It
Just Say Yes! If you would like to bring your company's sales to the next level.. If you would like to set your company apart from rest.. Just Say Yes! Shows you the way to go. Just Say Yes! Is your guide to extreme customer service. It is your roadmap to untold levels of growth and customer retention.
Below: covers of the original book and translation.